Privacy Policy
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Effective Date: August 28th, 2024
Last Updated: August 28th, 2024
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This Privacy Policy is designed to help you understand how Terra Firma Consulting & Marketing (“Terra Firma”), our affiliates, and subsidiaries collect, use, and share your Personal Information when you engage with us, whether online or offline. This includes when you visit our website (“Site”), use our services, or attend our events and training sessions (collectively referred to as our “Services”).
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Quick Reference Guide
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External Links
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1. What Information We Collect
We collect information that identifies, describes, or is reasonably capable of being associated with you (“Personal Information”). Below, we outline the categories of Personal Information we collect, the sources we collect it from, and the purposes for which we use your Personal Information.
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1.1. When You Visit Our Site
We may collect the following Personal Information directly from your activity on our Site:
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Geolocation Information: Such as your IP address, which helps us determine your region.
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Commercial Information: Such as details about the Services you use and products you order.
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Inferences and Preferences: Such as your preferred Services, communication preferences, and other inferred details.
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Internet and Network Information: Including your browsing and search history, interaction with our Site features, and responses to advertisements.
We use this information to operate our Site, improve and customize our products and Services, understand your needs better, and evaluate the effectiveness of our marketing efforts. We may share some of this information with our service providers, such as data analytics providers and marketing partners, to help us improve our Services and advertisements.
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1.2. When You Register for a Coaching Consultation
When you sign up for a free consultation with us, we collect the following Personal Information:
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Personal Identifiers: Such as your name, phone number, and email address.
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Professional or Employment-Related Information: Such as your company name, job role, and, if applicable, information about your license.
We use this information to contact you about our consultation offer and provide the requested Services. We may also use it to inform you about other products or Services that may interest you. We may share this information with our marketing providers to serve you relevant advertisements.
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1.3. If You Make a Purchase
If you purchase our services or products, we collect the following information:
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Personal Identifiers: Such as your name, phone number, email address, and mailing address.
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Professional or Employment-Related Information: Such as your company name and industry information if provided.
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Financial Information: Such as your payment card details.
We use this information to process your orders, fulfill your requests, and communicate with you about your purchase. We share your Personal Information with service providers that assist us with payment processing, data analysis, email services, and customer support.
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1.4. If You Access Our Services
When you subscribe to or access our Services, we may collect the following information:
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Personal Identifiers: Such as your name, phone number, email address, and mailing address.
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Professional or Employment-Related Information: Such as your company name and industry details.
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Audio, Visual, or Similar Information: Such as your profile photo if provided and recordings of your sessions if you choose to have them recorded.
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Commercial Information: Such as details about the Services and products you use.
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Internet and Network Information: Including your browsing and search history, interaction with our Services, and responses to advertisements.
We use this information primarily to provide and enhance our Services and to communicate with you about your account. We may share your information with service providers that assist us with data analysis, hosting services, or customer support.
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2. Our Cookie Policy
Our Site uses cookies, web beacons, and similar tracking technologies (“Cookies”) to provide, customize, evaluate, and secure our services. Cookies help us run our Site securely, analyze user interactions, and deliver meaningful advertisements. You can manage your Cookie preferences through your browser settings.
3. Information Regarding Children
Our Services are intended for users who are 18 years or older. We do not knowingly collect information from children under 13 years old. If we learn that we have inadvertently collected such information, we will delete it from our records.
4. Your Privacy Rights
Depending on your location, you may have specific privacy rights under laws such as the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, or the General Data Protection Regulation (GDPR) in the European Union.
4.1. California Specific Rights
If you are a California resident, you may have the right to request information about how we have handled your Personal Information in the past 12 months, request access to or deletion of your Personal Information, or opt out of certain disclosures of your Personal Information.
4.2. Canada Privacy Rights
If you are in Canada, you have additional rights under PIPEDA, including the right to access or delete your Personal Information.
4.3. European Union Privacy Rights
If you are located in the EEA or UK, you have specific rights over your Personal Information, including the rights to access, rectify, or delete your Personal Information, restrict its processing, or request data portability.
5. Data Storage & Access
Terra Firma Consulting & Marketing is based in New York. All Personal Information collected by us will be stored and accessed in the United States and subject to U.S. laws.
6. Legal Disclaimer
Nothing in this Privacy Policy restricts Terra Firma’s ability to:
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Comply with applicable laws;
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Cooperate with law enforcement agencies;
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Exercise or defend legal claims;
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Detect and protect against fraudulent or illegal activity;
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Transfer Personal Information as part of a business transaction, such as a merger or acquisition.
7. External Links
Our Site may contain links to other websites. We are not responsible for the content or privacy practices of these third-party sites.
8. Updates to this Privacy Policy
This Privacy Policy is regularly reviewed and updated. Changes will be posted here and will take effect on the “last updated” date shown above.
9. Questions and Contact Us
If you have any questions about this Policy or our privacy practices, please contact us at info@terrafirma.com.